Service Provision Documentation Overview

The following resources provide further information about our organisational structure, services, and workflows:

Functional Charter

Service Catalogue

This Service Catalogue defines the services provided by UQ’s Research Office (RGU and RCMU), clarifies responsibilities of all parties involved, and outlines service delivery expectations. It is intended for Faculties and Institutes to understand available research support services and when partnership is required for effective service delivery. (v1, 2025-01-15)

Researcher Workflows

Researcher Workflows (PDF, 168.2 KB)

This document outlines the Researcher Workflows for Consultancy, Contract Research, Post-Award Grants, and Non-Funded and Expedited Research Agreements. It explains the overall responsibilities and required actions of Faculty Research Offices and the Research Office, aligned with the researcher’s activities at each project stage. It is intended to guide staff through research processes and clarify roles and expectations across teams. (v1, 2025-01-15)

Research Office Organisational Chart

Contact Points Decision Tree

Contact Points Decision Tree (PDF, 173.3 KB)

This document outlines the key roles of the Research Office’s two core units—the Research Grants Unit (RGU) and the Research Commercial Management Unit (RCMU). It provides a structured overview of each unit’s responsibilities and includes decision tree diagrams with detailed contact information for major functions: Research Grants Major Initiatives & Pre-Award, Research Grants Post-Award, and Research Commercial Management. It is designed to help staff quickly identify the appropriate contact points for specific research support needs. (v1, 2025)