MyResearch Frequently Asked Questions
Here you will find answers to some of the most frequently asked questions relating to MyResearch, if you do not find an answer to your question below please contact my-research-help@uq.edu.au
After entering my UQ credentials, I am sent back to the login page
If you are being sent back to the login page after entering your UQ credentials this may be due to one of the following reasons:
- You do not have an active MyResearch account
- UQ staff and PhD students are given an automatic MyResearch account for the duration of their contract/enrollment only. If you are out of contract or your enrollment end date has lapsed, then your MyResearch account is automatically de-activated. If your contract or enrollment is extended by HR or the Graduate School then your account will automatically re-activate once the new contract start and end date is processed and updated on other UQ systems.
- If you are unsure if you have an active MyResearch account, please contact my-research-help@uq.edu.au
- Your MyResearch account is not set up to login with SSO
- Some students and non-contract staff accounts are set up with a username and password instead of UQ SSO.
- If you are unsure as to wether your account can sign in with UQ SSO or a username/password option, please contact my-research-help@uq.edu.au
- You are logging in with the wrong credentials
- If you have both staff and student IT credentials, make sure you are signed out of the other account elsewhere on your browser to allow the correct UQ SSO authentication. Alternatively you can use a different browser or an incognito window.
- Note: PhD students should be logging in with their student credentials.
Information for PhD Students
If you are a PhD student, you may have both staff and student credentials for other UQ services such as email. However, you will only be given a student MyResearch account (unless you also have a staff contract).
If the project for which the ethics is approved is part of your studies, you MUST be listed as a student, added with your student email and use your student MyResearch account to manage this. You should only use your staff account/email when your role on the project is directly linked to your staff contract.
When you are listed as a team member on an ethics application, make sure you are added using your student email address (this should be in the format sxxxxxx@student.uq.edu.au). If you are added with a different email address, then your ethics will not be linked to your student UQRDM account when you come to submit your thesis.
I requested a new password, but I didn't recieve a link
UQ staff and PhD students should be logging into MyResearch using UQ SSO by pressing the purple button (UQ Staff and Students Sign in). The username/password boxes below are only to be used by users who have had their account manually set up, or are external to UQ.
If you have a UQ SSO linked account, the username/password boxes and reset password link will not work for you as they are not connected to your account.
If you have a manually created account and are having issues logging in or setting a new password, please email my-research-help@uq.edu.au so we can check that your account is active and un-locked before issuing a new password link.
I don't see a submit button on my application
Only the Chielf Investigator (or UQ lead for ratifications) is permitted to submit an ethics application. If the Chief Investigator is not the application owner, they must first be given EDIT access to the application before they can edit and submit the form.
UQ students are not permitted to be listed as a Chief Investigator and should list their UQ supervisor as the Chief Investigator for their project where appropriate.
If the Chief Investigator can see the application but cannot edit any answers, then they have only been given VIEW access and should ask the application owner to change their access level to EDIT.
Can I delete/ withdraw an application?
MyResearch Ethics
Yes, you can delete an application as long as it has never been submitted. Only the application owner will see this option.
To do this, navigate to the applications tab, click on the identifier of the application you want to delete and select 'Delete application'.
If your project has already been approved and you want to delete a current 'in-progress' amendment, the application owner will see the option 'Delete in-progress version' which will revert all information in the application back to the currently approved version.
If you wish to withdraw an application or amendment that hasn't yet been approved, choose the option 'withdraw application'.
If you wish to delete a withdrawn application from your account, please contact my-research-help@uq.edu.au
MyResearch Projects
Status is 'NOI in progress': As the owner of the application, navigate to the Applications tab, click on the identifier number, and a sub-menu will open, giving you the option to withdraw or delete your application. Please note that deleted applications will be permanently removed from your view, whereas withdrawing will allow you to filter and view the withdrawn applications.
Status is 'NOI submitted': As the owner of the application, navigate to the Applications tab, click on the identifier number, and a sub-menu will open, giving you the option to withdraw your application.
Status is 'Proposal in progress': As the owner of the application, navigate to the Applications tab, click on the identifier number, and a sub-menu will open, giving you the option to withdraw your proposal or delete the in-progress version.
Status is 'Proposal submitted': As the owner of the application, navigate to the Applications tab, click on the identifier number, and a sub-menu will open, giving you the option to withdraw your proposal.
How do I change the application owner?
The application owner is always the person that started the intial application. They have the same permissions as someone with edit access to the application, with the additional ability to delete or withdraw applications.
If the application owner is no longer at UQ and needs to be replaced, please contact my-research-help@uq.edu.au.
The project owner is always the Chief Investigator (CI), to change the chief investigator of a project you need to submit an amendment. Once the amendment is approved, the project owner will automatically update to the new CI
Why do I have to complete an NOI/EOI instead of doing a full proposal straight away?
Completing an NOI or EOI ensures that the initial information is received and reviewed by multiple parties as early as possible. This process helps to improve the quality of funding applications, increasing the likelihood of a successful outcome.
Can I rename my application title?
As long as the application is still in the 'NOI in progress' stage, you are able to rename the title of your application. Once it has progressed to 'NOI submitted' and beyond, you will need to submit a variation request once the project has been established to rename the title.
What if I need to make changes after submitting my application to the Research Office?
The ability to make changes depends on the current status of your application and the selected funding stream:
Consultancy, Contract Research & Non-Funded Research
- Status is 'NOI submitted': After submission, the Research Office will conduct a brief review before transferring the application to 'Full Proposal'. Once in 'Full Proposal', the application owner can make any necessary updates before final submission.
- Status is 'Proposal submitted': At this stage, no further changes can be made by the owner. If the required changes are minor, contact the Research Office for guidance. However, if significant modifications are needed, it is recommended to withdraw the application and submit a new one.
Grants
If changes are needed after submission, the Research Office can unsubmit the application upon request. This will allow the Researcher to make the necessary amendments before re-submitting the application for review.
How can I check who can see my application and give someone view or edit access?
Under the Applications tab, click on the identifier number and select 'Invite user to register or share application'. This will provide you with an overview of who has view or edit access, and also give you the option to add another user.
What happens if I don’t have the Ethics application in place but I need one. Can I still submit the funding application form?
Yes, you can still submit the funding application form. Ethics application approval can be added at a later stage, such as during the completion of the Acceptance of Offer form.
What should I do if I have submitted my application with the incorrect funding type?
Once an application for Contract Research, Non-Funded Research, or Consultancy has been submitted, you will no longer be able to change the funding stream.
To resolve this:
- Withdraw the active application. (refer to 'Can I delete/ withdraw an application?' FAQ for guidance)
- Copy the application (refer to 'How can I copy or duplicate my existing application?' FAQ for guidance).
- Select the correct funding stream when creating the copied application.
- Resubmit the application.
This ensures that your application is aligned with the appropriate funding stream.